The judging process for the 2005 Australian Achiever Awards for Melbourne's Internet & Computer Services & Supplies category was completed on 24th February. designIT scored a highly recommended 83.90%.
Now into an eighth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a businesses' own customers an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved over the last twelve months can be viewed at
http://www.achiever.com.au
Some of the comments Australian Achiever received from designIT clients are:
"They have an excellent understanding of our market and the diverse role our website plays in fulfilling our marketing and information needs. Very personalised service"
"Very proactive. They think outside the box and stand out from the rest. They go to reat lengths to understand your needs. A very professional, friendly, polite and helpful team."
"I find them very easy to deal with. They are very proactive and also responsive to our
needs. They always help out whenever they can. The staff are professional, friendly and polite. "